I was not responsible for hiring Crystal, but had the extreme pleasure of listening to her as a speaker at a meeting of HelmsBriscoe West Coast Team members just recently. Her coaching of us on the world of LinkedIn was absolutely amazing – whether it was helping those who didn’t have profiles set up and maximize them; or helping us who are established polish up our profiles and make them more effective – her presentation and interaction with the group and knowledge of the subject were all “right there”! Awesome lady – look forward to any opportunity to do it again! – Marie Cicogni, HelmsBriscoe

How to Gain Customer Loyalty with a Little Lagniappe – Lessons from Omni and T-Mobile
Have you ever wondered what exactly causes customer loyalty? Why you’re willing to spend more with certain brands or miss out on perks to patronize another? Here is the answer—Lagniappe. Lagniappe

Twitter Explained for Everyday People
Twitter is the #1 cause of high blood pressure in America. Okay, I’m kidding. While there may not be an obvious link between Twitter and hypertension, I have noticed a correlation between mentioning
How To Use Twitter To Network / Build In-Person Relationships
Twitter is not just about creating online relationships. Check out how I used Twitter to build relationships prior to attending the National Speakers Association Conference (#NSA11) with my good friend









“The marketing coaching provided by Crystal was also excellent. She also provided a handout guide as a companion to her verbal presentation. I had an opportunity to make at least 7 genuine win-win connections.” - Steven Cooper