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Crystal Washington, CSP, CPAE

Embrace the Future with Clarity and Confidence

Futurist, author, and Hall of Fame Speaker Crystal Washington equips organizations with the knowledge they need to become “future-proof.”

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Navigate Tomorrow’s Trends, Today

The way customers buy is changing, tech is advancing at lightning speed, and the future of work is evolving faster than ever before. When it comes to future-proofing your organization, the stakes are high, and the margin for error is slim. You know you need to adapt, but where do you start?

Crystal Washington, CSP, CPAE, is your translator for the future.

With a unique ability to demystify complex tech topics, Crystal empowers everyday people to understand, embrace, and leverage the latest tech trends. She offers actionable insights to “future-proof” your organization, ensuring you stay ahead of the curve.

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Crystal’s Speaking Topics

Transform Future Challenges into Immediate Opportunity

Through her powerful speaking programs, Crystal breaks down today’s complex tech trends into clear language, empowering audiences to understand, embrace, and leverage the tech changes shaping our modern world.

Keynote Speaking Programs

Dive into the future with Crystal Washington, a renowned technology strategist and certified futurist. Crystal’s keynotes are a blend of profound insights and practical strategies tailored to resonate with diverse audiences.

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Assessments & Consulting

Harness the power of foresight with Crystal Washington’s unique blend of the FutureBend PACE Assessment and personalized consulting. Rooted in scientific rigor, this approach provides a roadmap to navigate the complexities of the digital age.

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Courses, Training, & Coaching

Unlock the power of the digital age with Crystal’s comprehensive courses, training, and coaching. As a trusted tech translator, she offers a hands-on approach, guiding participants through the intricacies of our digital landscape.

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"You did an incredible job making the content relevant to multiple generations of workers and making it engaging! I would 100% suggest that Kaiser brings Crystal into larger groups of more senior employees for her to dazzle them the way she did for Connect@MSSA!"
Rachael McGlaston, ORGANIZATIONAL EFFECTIVENESS CONSULTANTKAISER PERMANENTE
“Crystal you were simply OUTSTANDING!!! This audience recognized you as one of the top presenters of the conference. You are truly a subject matter expert in this area and your unique presentation style, knowledge, charm and eagerness share information really touched our attendees. They left your sessions energized and eager to learn more in the social media space.”
Carson Edwards, Global Account ExecutiveMarriott International, Inc.
“She was engaging. She was smart. She was funny! Additionally, she made our 500+ attendees start thinking about 'how the future of technology' and the trends around artificial intelligence could positively impact their enterprises. Through her interactive presentation, Crystal uncovered various truths about how small business owners can break through the fear and intimidation around technology and move forward with curiosity to fortify their enterprises. We highly recommend Crystal Washington as a speaker.”
Chris Kowalke, OwnerHOOPLA COMMUNICATIONS
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Recent Videos

Practical Strategies and Insights to "future-proof" your organization

Social media is probably the best way to grow any kind of business but, as someone dealing with finances, you can't just post anything you want online! Learn all about how financial advisors use social media in the most effective (and compliant) way in this video! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:40 Importance Of Knowing The Social Media Rules For Financial Advisors 01:55 How To Build Your Credibility Through Social Media 03:31 How To Leverage Keywords On Social Media 04:18 What Type Of Content To Post On Social Media 05:22 How To Use Social Media To Network With Referral Partners 06:46 Best Way To Use Social Media As A Financial Advisor 07:28 How To Leverage Social Media As A Financial Advisor 08:48 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Prospect On LinkedIn As A Financial Advisor https://youtu.be/jP5iZZ5yeVU Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/channel/UCUs8uV3dsqJg9U9HtzKc3qQ?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #SocialMedia #FinancialAdvisor #Business
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS5EN0U0NTk3NzIwMjUxN0M3

How Financial Advisors Use Social Media

Thursday March 21st

Curious to know how are businesses affected by black swan events? Sometimes, things happen that we never see coming and that could lead to major problems. In this video, I'll go through the different effects black swan events can have on businesses and how you can be better prepared for the future! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:32 What Is A Black Swan Event? 01:39 Biggest Challenge With Black Swan Events 02:48 How Black Swan Events Can Lead To Financial Challenges 04:02 How Black Swan Events Can Lead To Supply Chain Interruptions 05:07 How Black Swan Events Can Lead To Reputational Damage 06:02 How Black Swan Events Can Lead To Regulatory Changes 06:49 How To Be Better Prepared For Black Swan Events 07:38 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Prepare For A Black Swan Event https://youtu.be/7xhMPCP0zk4 Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneur #Future
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS4wMEMyQTBBOTUwNTM0OUFG

How Are Businesses Affected By Black Swan Events?

Thursday March 14th

As a business, you might find that using social media is a bit more challenging than you think. You can't just post anything and expect instant clients! In this video, I'll list down the do's and don'ts of social media for business so you know how to effectively leverage this technology! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:38 How To Choose Which Social Media Platforms To Use 01:43 Importance Of Understanding The Rules Of Engagement On Social Media 04:08 Common Mistake To Avoid When Posting On Social Media 05:58 How To Talk About Benefits vs. Features 06:50 How To Develop A Strategy & Create A Content Calendar 07:57 How To Create Social Media Posts With A Call To Action 09:47 How To Use Pixels For Retargeting On Social Media 10:27 Important Warning When Hiring A Social Media Manager 11:43 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Build A Social Media Following For Your Business https://youtu.be/Z0GlOOsW0Lk Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneur #SocialMedia
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS44M0Q5MzQ0QTcwQzFDMjc5

Do's And Don'ts Of Social Media For Business

Thursday March 7th

Without great leaders, the chances of an organization being able to implement change successfully are slim. But what are the critical skills for leading change? Watch this video to learn about the key qualities the best leaders have that are crucial when going through change! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:38 Importance Of Understanding Data & Intuitive Acumen 01:41 Example Of The Importance Of Analyzing Data 04:37 Benefits Of Assertive Assurance In Leaders 05:26 Advantages Of Strategic Relationship Networking 08:01 How Great Leaders Have Fortified Resilience 10:25 How Great Leaders Have Cerebral Charisma 11:21 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Manage Change In A Business https://youtu.be/Up1WevBMWl4 Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Leadership #Change
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS5BQzRBQzNEOTgzNTU2QkZB

What Are The Critical Skills For Leading Change?

Thursday February 29th

Have you been thinking of integrating artificial intelligence in your systems? There are a few things you need to consider first before adding it to your processes. Get my advice on how to make A.I. work for your business in this video! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:33 What Is Artificial Intelligence? 02:00 Benefits & Risks Of Using Generative A.I. 03:56 Importance Of Identifying Problems Before Implementing New Technology 04:54 Security Risks To Be Aware Of When Using A.I. 06:03 Importance Of Talking To Your Team Before Implementing A.I. 07:08 How To Prepare Your Data Before Implementing A.I. 07:46 How To Start Implementing A.I. For Your Business 08:12 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Use A.I. For Small Business https://youtu.be/6fELtLjwJL8 Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneurship #ArtificialIntelligence
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS4zNEMzQ0FDREY1MkE1RkQ1

How To Make A.I. Work For Your Business

Thursday February 22nd

Are anxious thoughts taking over your mind? It might be time to hit pause for a moment. In this video, I'll share a few different ways on how to relax your mind and body from anxiety so you can feel calmer and more refreshed as you get on with your day! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:43 What To Understand About Anxiety 01:35 How To Relax By Forest Bathing 03:36 How To Do Guided Daydreaming 04:51 How To Relax With Clay & Playdough Sculpting 05:59 How To Relax With Floating Tanks 06:52 How To Do Zentangle Drawings 07:23 How To Incorporate Nature Into Your Space 09:17 Learn More With My Future Ready Playbook What To Watch Next ======================== How To Relax Your Mind And Body From Stress https://youtu.be/XdXZYgwsKVk Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Anxiety #MentalHealth #PersonalDevelopment
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS45MEI3NjgzMTVFQkZGODYx

How To Relax Your Mind And Body From Anxiety

Thursday February 15th

How can businesses adapt to the new normal? The world is continuously going to change which is why businesses should know how to keep up if they want to survive. Watch this video to find out what you can do to stay ahead of the curve and be proactive with change! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:41 How To Observe Trends & Signals 01:43 How To Identify Signals For Upcoming Changes 03:42 How Recency Bias Affects How We Adapt To Change 04:36 How Status Quo Bias Affects How We Adapt To Change 06:35 The Truth About Technology & Innovation 09:00 Importance Of Creating Support Structures For Change 10:21 How To Be Proactive With Change 11:32 Learn More With My Future Ready Playbook What To Watch Next ======================== What Are The Strengths And Weaknesses Of Scenario Planning? https://youtu.be/Hc3zOmry960 Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneurship #NewNormal
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS5ENjg3MEUyQ0IzODMzQThB

How Can Businesses Adapt To The New Normal?

Thursday February 8th

What is the difference between contingency planning and scenario planning? Although they look like the same thing, they do have different purposes. Watch this video to learn all about contingency and scenario planning and which one you should be doing for your business! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:36 Importance Of Planning In Business 01:54 What Is Contingency Planning? 03:44 Advantages Of Contingency Planning 04:51 What Is Scenario Planning? 05:41 How To Do Scenario Planning For Business 06:34 Should You Do Contingency Planning or Scenario Planning? 07:51 Learn More With My Future Ready Playbook What To Watch Next ======================== What Are The Strengths And Weaknesses Of Scenario Planning? https://youtu.be/Hc3zOmry960 Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneurship #ScenarioPlanning
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS41MzJFNEYxODEyNzA0QUUx

What Is The Difference Between Contingency Planning And Scenario Planning?

Thursday February 1st

Why is it important to innovate and improve your business? If you have something good going, shouldn't you just keep doing everything the same way? Watch this video to understand why innovation is essential for your business to survive in the long run! Stay ahead of the curve with my Future Ready Playbook: https://crystalwashington.com/playbook Watch And Enjoy! Crystal Washington Key Moments In This Episode ======================== 00:00 Intro & Summary 00:36 Is It Important To Innovate Your Business? 02:40 How To Innovate Based On Your Competitive Advantage 03:57 The Impact Of Shrinking Business Cycles 06:08 Important Thing To Understand About Innovating 07:13 Important Reminder When Innovating Products & Services 08:19 Learn More With My Future Ready Playbook What To Watch Next ======================== Why Being Innovative Is So Important For A Business https://youtu.be/G74WBlsPWRs Resources ======================== Visit my website for more info: https://crystalwashington.com/ Book me for your next event: https://crystalwashington.com/social-media-marketing-keynote-speaker/ Learn more about social media & technology through my books: https://crystalwashington.com/store/ Subscribe to my YouTube channel: https://www.youtube.com/@CrystalWashington-hj5dm?sub_confirmation=1 Learn More About Crystal ======================== Keynote speaker, author and one of Forbes 50 Leading Female Futurists, Crystal Washington is sought after by organizations around the world to help them leverage technology to increase profits and productivity. Combining humor and information, Crystal breaks down complex topics to easily understandable terms allowing everyone, from small business owners to tech gurus, to relate to her practical approach in utilizing technology for business growth. Aside from speaking, she has also written two books: One Tech Action and The Social Media Why, practical guides to help busy professionals increase their efficiency through productivity apps and social media. ======================== Nate Woodbury - YouTube Producer https://www.youtube.com/NateWoodbury #Business #Entrepreneurship #Innovation
YouTube Video UExYYUdfMmh5RjVBUkJseUVwekFHendFenh5T1hVVGR3NS5EODkyNDMzRkJBNkQ2NkMz

Why Is It Important To Innovate And Improve Your Business?

Thursday January 25th

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CRYSTAL WASHINGTON, CSP, CPAE - Futurist, author, and Hall of Fame Speaker

Hi. I'm Crystal Washington.

Our constantly changing world and the high-speed growth of today’s technology can be overwhelming. Rapid advancements, new trends, and the sheer pace of change can leave many feeling lost. But I believe that we are not victims of the future. Instead, the future leaves us “Easter eggs” – hidden opportunities waiting to be discovered.

And that’s why I do what I do. My passion and purpose is to be a bridge between the complexities of tomorrow and the understanding of today. I want to help individuals and organizations find these Easter eggs, to decode the complexities of the digital age, and to empower them to embrace the future with confidence and clarity.

Every time I take the stage or lead a workshop, I’m driven by a singular mission: to translate the “difficult things” into language that resonates with everyday people. Because at the end of the day, the future belongs to all of us, and together, we can navigate it with purpose and vision.

About Crystal

Unleash your potential with this comprehensive ebook

Gain essential tools and strategies to navigate uncertainty, anticipate challenges, and create desirable outcomes in your life. With meticulously designed worksheets filled with activities to equip you with essential tools and strategies, develop your foresight muscle and make better decisions that lead to more desirable outcomes even when disaster strikes. Customize your experience, track progress, and confidently tackle life, career, and business goals.

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Crystal Washington, CSP, CPAE works with organizations that want to leverage technology to increase profits and productivity! As a technology strategist and certified futurist, Crystal takes complex consumer and business technology topics, and makes them easy to understand and accessible for everyday people.

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