Future Business Strategies for Innovative Leaders
There’s no arguing that we’re living in a time of immense change, and most industries arereeling from what all of this means. In the United States, organizations are grappling with talent shortages, supply chain disruptions, impending increases in the cost of goods, and additionally trying to figure out what role AI will and will not […]
The Unexpected Skills You Need for Navigating the Digital Age
Leaders today are often put in the position of overseeing digital transformations or introducing new technology, including artificial intelligence, to their teams. Recent data shows that many professionals see AI and automation as key to improving their future job prospects. We’ve seen organizations that have been highly successful incorporating new technologies around AI, and we’ve also seen […]
Becoming Unshakable Podcast: Next Steps Forward Podcast: The Myth of Doing It Alone
Next Steps Forward Podcast: Future-Proofing Your Life: Technology, AI, and Taking Your Next Steps Forward w/ Crystal Washington
MGMA Insights Podcast: Crystal Washington on Generative AI for Healthcare Leaders
Stacked Keys Podcast: Futurist — How Crystal Washington Builds Courage, Boundaries, And Vision
Business Success in the Age of AI Agents: What Leaders Need to Know
In the past, most organizations had a direct path to their customer base. They spent millions crafting ads using sophisticated psychographic data, first-party data collected directly from their customers, and second- and third-party data from partnerships and data brokers. The result left many of us feeling both impressed and a bit creeped out with how […]
Future-Proofing Strategies for Mechanical Contractors
Thinking About The Future When thinking about the future of mechanical contractors, I think it helps to start with a concept called cathedral thinking. Cathedral thinking, a term used in foresight (what futurists study) comes from the fact that many medieval cathedrals took from 200 to 600 years to build. The people who laid the […]
Beyond the Billable Hour: The Future of CPA Firms and New Business Models
The firms that thrive over the next decade won’t necessarily be the biggest. They’ll be the ones who spot and act on signals the earliest. I was recently hired to be the futurist keynote speaker for LEA Global’s North American Regional Conference. During my session, I had the opportunity to share insights with top CPA […]
What a Futurist Actually Does: Inside a Speaker Futures Lab
Most people know that I’m a professional speaker. Many know that I’m a futurist. But very few people actually know what that means. The truth is that most of the work futurists do happens behind closed doors. When organizations hire us to explore their possible futures, the insights often remain confidential. That’s why this past […]