Business Success in the Age of AI Agents: What Leaders Need to Know

Business-Success-in-the-Age-of-AI-Agents-What-Leaders-Need-to-Know

In the past, most organizations had a direct path to their customer base. They spent millions crafting ads using sophisticated psychographic data, first-party data collected directly from their customers, and second- and third-party data from partnerships and data brokers. The result left many of us feeling both impressed and a bit creeped out with how […]

Future-Proofing Strategies for Mechanical Contractors

Future-Proofing Strategies for Mechanical Contractors

Thinking About The Future When thinking about the future of mechanical contractors, I think it helps to start with a concept called cathedral thinking. Cathedral thinking, a term used in foresight (what futurists study) comes from the fact that many medieval cathedrals took from 200 to 600 years to build. The people who laid the […]

Beyond the Billable Hour: The Future of CPA Firms and New Business Models

Beyond the Billable Hour The Future of CPA Firms and New Business Models - header

The firms that thrive over the next decade won’t necessarily be the biggest. They’ll be the ones who spot and act on signals the earliest. I was recently hired to be the futurist keynote speaker for LEA Global’s North American Regional Conference. During my session, I had the opportunity to share insights with top CPA […]

What a Futurist Actually Does: Inside a Speaker Futures Lab

Futurists Crystal Washington and Glen Guyton with fellow speakers

Most people know that I’m a professional speaker. Many know that I’m a futurist. But very few people actually know what that means. The truth is that most of the work futurists do happens behind closed doors. When organizations hire us to explore their possible futures, the insights often remain confidential. That’s why this past […]

5 Technology Insights That Futurist Keynote Speakers Provide

5 Technology Insights That Futurist Keynote Speakers Provide

In a recent email, a client wrote that they like to bring in futurist keynote speakers for large audiences because they are “all the rage” right now. However, some of their leadership teams are unsure whether a futurist would be a good fit for a small gathering of their leaders. At this point, I recognized […]